Disconnection Policy

Cancellation Policy

If tournament is cancelled because of technical reasons, any players who were eliminated before cancellation will lose their buy-in and entry fee. Remaining players will have their buy-in and entry fee refunded. The buy-in monies from the players already eliminated will be evenly divided between the remaining players, regardless of the chip standing at the time of cancellation.

Sit and Go Multi-Table & Multi-Table tournaments

If tournament is cancelled because of technical reasons, any players who were eliminated before cancellation will lose their buy-in and entry fee.

Remaining players will be refunded:

1. The prize money that would be awarded to the next eliminated player from the tournament will be awarded to all remaining players at the time of cancellation
2. Of the prize pool left after distribution according to point 1, 50% will be distributed equally between all remaining players and 50% will be distributed on a percentage basis according to chip count at the time of cancellation.
3. Also the player's entry fee.

Disconnection Policy

Disconnect protection is not available in any Sit & Go, Single-Table tournament, Multi-Table tournaments. Your hand will automatically be folded if you lose your connection.